Shipping policy

 

SHIPPING

Shipping cost within Australia is a flat rate of just $9.95, no matter how many items you purchase. A’sh Candles Sydney Byron Bay currently only accepts orders from Australia. We send all orders from our studio in Northern NSW within 1 – 3 business days. You should have your beautiful purchases in your hands within 5 to 7 business days following dispatch depending on your location. Areas outside major Australian cities please allow up to 10 business days for delivery. For remote areas please allow up to 14 days. If there are expected delays or an issue with sourcing stock, we will get in contact so you are up to speed with when to expect your item/s. Please email us if you haven’t received your item within the estimated time frame.

PLEASE NOTE: At certain times of the year, deliveries can take a little longer than normal so please be mindful of this when placing your order. We always err on the side of caution for ordering purposes and recommend any orders leading into Christmas are placed a few extra days earlier than normal to ensure the postman arrives in time.

For those outside of Australia: Our checkout doesn’t currently allow international orders, but if you get in touch with us at: info@ashcandlessydney.com we’d be happy to help. Simply let us know what you’d like to purchase and where you’d like it sent and we can supply a quote for shipping. Payment for international orders is accepted via PayPal.